Kia Sorento Reliability & Diagnostics Hub
Review safety complaints, recall updates, and engine repair guides for the Kia Sorento. Sourced from official NHTSA databases.
Safety Recalls
22V703000 2020 Kia SORENTO - TRAILER HITCHES
Summary: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Frequently Asked Questions
What are common issues on a Kia Sorento?
Common failures vary by year, but often involve component wear in the powertrain, ignition system misfires, or oxygen sensor deterioration.
Where do I find the VIN on my Kia Sorento?
The 17-digit VIN is located on the driver's side dashboard near the windshield base, or inside the driver's door jamb sticker.