Jeep Cherokee Reliability & Diagnostics Hub
Review safety complaints, recall updates, and engine repair guides for the Jeep Cherokee. Sourced from official NHTSA databases.
Safety Recalls
19V637000 2020 Jeep CHEROKEE - STEERING:RACK AND PINION:RACK
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
26V290000 2020 Jeep CHEROKEE - POWER TRAIN
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Frequently Asked Questions
What are common issues on a Jeep Cherokee?
Common failures vary by year, but often involve component wear in the powertrain, ignition system misfires, or oxygen sensor deterioration.
Where do I find the VIN on my Jeep Cherokee?
The 17-digit VIN is located on the driver's side dashboard near the windshield base, or inside the driver's door jamb sticker.